When will we receive our tickets?

Tickets are normally sent within 14 working days of booking excluding Public Holidays, unless advised at time of booking.
Vouchers will be emailed within 3 days after purchase.

What are the ages of the Children?

Childrens ages are 3 - 9 years for all Disney, Seaworld, Universal Studios, Islands of Adventure, Busch Gardens, Wet N Wild and Aquatica.
Most of the other parks up to 12 years.
If the child is 10 whilst on vacation, but will be 9 when the ticket is first used then a childs pass should be ordered.

Why is a date of travel requested?

We request a date of travel to ensure we deliver passes in time for travel. This has no impact on the start date of tickets with the validity commencing from the first activation - ie 14 days validity commences on the first entry.

Do you accept deposits?

No, full payment is required to secure the discounted prices.

What ages are children prices valid?

Walt Disney, Seaworld, Busch Gardens, Discovery Cove and Universal Studios have child ages from 3 - 9 years. All other attractions (unless stated on the ticket details) impose ages from 3 - 12 years inclusive.

I haven't received my tickets?

If booking Florida park tickets which are expected to mailed, we operate on a 14 working day turnaround from ordering. In the unlikely event of tickets not received by the 14th working day, please email us with your booking reference and we will investigate.

For all other destinations we aim to send vouchers to the nominated email address within 24 hours.

Are there any transaction fees?

We do not impose any fees for payment by credit or debit cards. The price you see if the price you pay.

If you are an international customer, please check with your bank as they may have transactional charges incurred when purchasing from your local currency.